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SESS10N > Speaker > Creating business value through smart assistants & co-pilots

Creating business value through smart assistants & co-pilots

Room 2
11:45 - 12:45

Workshop

Tobias Giese
Executive VP Customer Lifecycle | Intershop

Alexander Körbs
Director Strategic Accounts Intershop

AI assistants and copilots are rapidly gaining importance for enhancing efficiency and increasing sales in business operations. Understanding and utilizing these tools enables value creation. 

Together with AI expert Tobias Giese, Executive VP Customer Lifecycle at Intershop, the participants will explore the transformative power of AI assistants and copilots in this workshop. The key internal and external personas and stakeholders intended to be empowered by these AI tools will be identified. Through detailed use case identification and best practice examples, the audience will discover how hyper-personalization can significantly improve efficiency and boost sales. 

Take part in this workshop to learn more about setting up the right AI agent architecture and supporting your business goals. Let's discuss the AI implementation approach, common pitfalls, and share best practices to ensure successful integration of AI into your operations.