Timetable
THE SESS10N is a German speaking event - English content is marked accordingly.
Time
Main Room
Room 1
Room 2
Room 3
09:15
Registration
10:00
Opening
10:15
10:45
Room change
11:00
Panel
The Future of Customer Experience: Insights from Market Leaders on AI and Personalization
Vanessa Schmoranzer, Partner, diconium (Moderation)
André Menegazzi, Director Strategic Accounts, commercetools
Volker John, Sales GTM Lead, Adobe
Christian Kotter, Global Head Go To Market Digital, Ottobock
11:30
Room change
11:45
Workshop
Transforming Sales through Data & AI with Salesforce
Michael Wagner, Salesforce Consultant, diconium
Katja Klag, Senior Specialist Customer Experience, diconium
Anne Bögershausen, Senior Account Executive, Salesforce
Liesel Klokkers, Solution Engineering Leader Industries, Salesforce
12:45
Lunch & Networking
14:10
14:20
14:50
Room change
15:00
Panel
Outsourcing vs. Insourcing: The Dilemma of 'Do It Yourself' and 'Done with Others'
Sebastian Wohlrapp, Managing Director, diconium
Florian Bankoley, CDO, Bosch Mobility
Werner Reichelt, Head of Sales Digital Business, Festo
Impuls
Exploring AI Frontiers: Gen AI Live Demo
15:30
Break and Room change
16:00
Workshop
Maximize Customer Success: Leverage AI-Driven Approaches with the diconium Cube
Peter Montag, Director UX, diconium
17:00
Room change
17:15
17:50
Closing
18:30